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Certificate of Authenticify Faq


Q1. DO ORIGINAL PAINTINGS FADE OVER TIME?

The quality of paints, paper and canvas used have greatly improved over the years due to an increased understanding of technology and chemistry. The colour pigments I use for my paintings are of highest quality by reputed brands including Golden, Liquitex, Daniel Smith, Pan Pastel, Faber Castel Pitt Pastel, General and more. I have personally checked each hue for its light fastness. The colours used are no more likely to fade and last long like oil paints. I use artist grade acid-free paper and canvas for all my paintings which can last forever if properly cared. I recommend that original paintings on paper should be framed with Conservation glass for protecting them from UV rays which will prevent it from any damage. The canvas paintings are varnished with high quality varnish of brand Liquitex.


Q2. DOES A GICLEE PRINT FADE OVER TIME?

The inks used for Giclee printing are of the highest light-fast standards. The ink and paper combinations or ink and canvas combinationsused, meet the industrial light-fastness standards. You can consider using a Conservation Glass while framing your print if you think that it will face direct sunlight for several hours.


Q3. WHAT TYPE OF GLASS IS BEST SUITABLE FOR FRAMING A PAINTINGOR A PRINT?

Varnished original acrylic and oil paintings does not require glass but watercolour, Charcoal, Colour pencil and Pastel paintings require glass framing for protection for longer years. If your print will face direct sunlight for several hours a day then you may want to consider framing it with Conservation Glass. Conservation Glass blocks 97% of the UV rays and helps protect framed pieces, keeping the colours fresh for generations.


Q4. HOW TO PROTECT A PAINTING OR PRINT?

To minimize the damage to a painting or print you can..

  1. keep your valuable pieces away from direct sunlight
  2. keep them away from direct heat sources
  3. cover the item in a frame to keep it as clean as possible.
  4. use an acid free mat to separate.


Q5. WHAT ARE THE DIFFERENT PRINT OPTIONS AVAILABLE ON THIS SITE?

You can choose from one of the following options for your digital print on this site:

  • Digital Giclee print on fine art paper

We are using Canson Edition Etching Textured Paper 310 gsm paper for Giclee printing on this site. Canson Edition Etching Rag is a 100% cotton Fine Art paper with a smooth texture, reminiscent of the original genuine etching and printmaking papers. It’s one of the whiter papers available, and has a just a hint of texture.

This museum-grade paper provides deep blacks, excellent image sharpness, optimum colour graduation and its unique slight grain makes it ideal for printing detailed work. This paper complies with the highest archival standards and is extremely age resistant. This paper gives a unique and unrivalled character to the fine art reproduction of paintings.

Paper Specifications:

  • Mould-Made 100% Cotton Rag Base
  • Basic Weight: 310 gsm
  • Thickness: 18.4 mil
  • Whiteness: 89.1%
  • No optical brightening agents to ensure consistency of shades for generations
  • Compatible with pigmented and dye inks
  • Acid Free and Internally Buffered
  • Instant Drying
  • High Water Resistance
  • Surface Finish: Textured Matte

 

  • Digital print on canvas

Digital prints on canvas are available unstretchedcanvas. We are using Canson Museum Pro canvas 385 gsm for Giclee prints on this site.Canson Infinity Museum Pro Canvas Resistant is atop grade professional canvas and is “OBA Free” (No Optical Brightening Agents). Manufactured with a high quality 100% pure cotton canvas base and coated with a new advanced technology of matte microporous coating. The Canson Infinity Museum Pro Canvas portfolio is Water resistant and specially designed for professionals in search of a Canvas that can produce true Fine Art Reproductions that require precision images with a very high resolution. It is designed for use with both dye and pigment inkjet inks. Suitable for use with the Gallery Wrap do-it-yourself canvas wrapping system.

 

Canvas Specifications:

  • Basic Weight: 385 gsm
  • Thickness: 500(um)
  • Surface Feel: Canvas
  • Composition: 100% cotton
  • CIE Whiteness: 70.50
  • ISO 2471 Opacity: 95.4
  • No optical brightening agents to ensure consistency of shades for generations.
  • Instant Drying
  • High Water Resistance
  • Compatible with pigmented and dye inks

Surface Finish: Matte


Q1. WHAT IS A CERTIFICATE OF AUTHENTICITY?

All original paintings and Giclee prints come with a certificate which confirms that the product you have purchased is authentic. Please find details about certificate of authenticity here.

[All of my original paintings are issued with my official Certificate of Authenticity. This certifies that the painting is an authentic and original painting created by and directly purchased from me. All details of the painting will be included in this certificate along with my signature and date of issue.

 

All prints of my paintings will also come with a certificate, which certifies that it is an authentic limited edition print and directly purchased from me. It will have details of the print, edition number along with my signature and date of issue.]

 


Q2. HOW CAN I BE SURE THAT THE ORIGINAL PAINTING IS AUTHENTIC?

All original paintings are signed by me and comes with a Certificate of Authenticity which will have various details about the painting. This certificate can be important if you decide to resale the painting in future.


Q3. DOES GICLEE PRINTS ALSO COME WITH CERTIFICATE OF AUTHENTICITY?

All Giclee prints come with a certificate which provides various details about the print and the edition number. You can ask your framer to attach this to the back of the frame to keep the certificate safe with the print.


Q1. WHAT ARE THE DIFFERENT PAYMENT OPTIONS?

We are accepting payment with Visa, Mastercard & American Express. All credit cards used for payment must have a valid billing address. (You can include a question whatever you are using for payment)


Q2. ARE MY PAYMENTS MADE ON THIS SITE SECURE?

All orders details are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Please make sure that you are using an SSL-enabled browser in order for SSL to work.

For your own safety we do not save any payment information. We hereby guarantee that your important payment information stays confidential and private.


Q3. HOW CAN I CHECK THE STATUS OF MY ORDER?

When you place an order you will receive a confirmation email and then a second email when your order is dispatched. You can contact us anytime via the Contact page to check its status.


Q1. IN HOW MUCH TIME, THE PRODUCT WILL REACH THE DESTINATION?

This depends on the products ordered. Original paintings are dispatched immediately once the order is placed. So it can reach you within 10 days within India and anywhere between 14-21 days worldwide. Prints, book and other items are printed on order so please allow 2-3 weeks for delivery. If you’re still not sure, just contact us. We’ll be happy to help.

Please use the Contact Us  form to let us know in case you need the products urgently. We’ll then try to hurry things for your convenience!


Q2. HOW MUCH DO I NEED TO PAY FOR THE DELIVERY?

Shipping is absolutely FREE on all items purchased from this site. This is a limited time offer and may expire after 31st Dec 2022.


Q3. I LIVE OUTSIDE INDIA, WILL THERE BE A CUSTOM OR IMPORT FEE?

You may be charged an additional fee by your local postal authority. Customs fees are determined by a number of factors, so please follow up with your local postal authority if you have additional questions.


Q4. DO I NEED TO RECEIVE THE DELIVERY IN PERSON?

We are using FedEx and other courier services for delivering your purchased item which requires a signature on delivery. Please note: unfortunately, we are unable to deliver goods to BFPO or PO Box addresses.


Q5. CAN I PERSONALLY COME OR SEND SOMEONE TO PICK UP MY PURCHASED PRODUCTS?

Yes, you can. If you are coming personally to pick up the purchased items then make sure to bring a proof of your identity. If you are sending someone to pickup the purchased product then make sure that the person is reliable as he/she will be responsible for delivering the products safely to you. The person coming for pickup must have proof of his/her identity, a copy of your proof of identity and a letter of authority duly signed by you which clearly specifies that you have authorised him/her to collect the products on your behalf. Please note: once the products are safely handed over, the responsibility towards delivering the purchased items are no longer with us. Once you pick up the purchased products from us, you cannot return them back for any reason.


Q6. WILL I RECEIVE ALL THE ORDERED ITEMS IN ONE DELIVERY?

When you order multiple items at a time, they may be shipped separately just so they can get to you faster. So you may not receive all of your items in a single delivery.


Q7. CAN AN ORDER PLACED ON THIS SITE BE CANCELLED?

Unfortunately, you cannot cancel an order once you purchase. So, please be sure that you have selected the right item(s) before submitting your purchase order. In case you have used cheque for purchasing instead of online payment for your purchase through this website then once the cheque is cleared, you cannot cancel your purchase for any reason.


Q8. CAN A PRODUCT BE RETURNED AFTER IT IS RECEIVED?

Original paintings are shipped in damage proof fiber tube and are fully insured at the time of shipping. You cannot return an original painting once purchased. For all other products purchased from this site, if you’re not satisfied with the product for whatever reason, just let us know within 2 days of receiving it using the Contact Us form .You can then return it to us using the original packaging on the address specified in the Contact Us  form. For a refund, the returned products must reach us within 30 days from the date of purchase. And, once we receive it back safe and sound, we will refund you in full for the product, or you can choose another one to replace it.

Please note: products returned in a damaged condition will not be accepted for refund or exchange. Also, we are not responsible for the return shipping.

 

Check the return policy for the commissioned painting here.